Discover how Microsoft Intune revolutionizes warehouse device management by enabling secure, role-based configurations for maintenance engineers, equipment operators, and warehouse associates. Intune’s integration with OEMConfig and remote management tools boosts efficiency and frontline worker productivity. Unique :

From the Frontlines: Managing Warehouse Devices with Microsoft Intune
Warehouses today depend on specialized Android devices to keep operations smooth. Microsoft Intune steps in to securely manage these devices at scale. Whether it’s rugged handhelds or vehicle-mounted scanners, Intune tailors device management to specific roles. Let’s dive into how Intune supports maintenance engineers, equipment operators, and warehouse associates with role-based configurations.
What’s New: Role-Based Device Management
Intune offers role-specific setups like work profile enrollment, kiosk modes, and OEMConfig profiles. This empowers frontline workers while giving IT teams full control and visibility. As Peter Egerton from Microsoft FastTrack puts it:
“Using Intune, IT admins retain ownership and can run remote actions like wiping or locating lost devices.”
These configurations help workers focus on their tasks without distractions, while IT ensures security and compliance.
Major Updates for Key Warehouse Roles
The Maintenance Engineer
Maintenance engineers need mobile, rugged devices with work profiles. These devices can be switched on or off to balance work-life boundaries. Intune enables barcode scanning for equipment checks and uses OEMConfig to customize device features based on manufacturers’ capabilities.
The Equipment Operator
Operators use vehicle-mounted devices running in single-app kiosk mode. This locks the device to one warehouse app, streamlining tasks like scanning and inventory management. Intune allows configuring app permissions, disabling cameras, and managing barcode scanners remotely.
Lost devices? No problem. Intune can locate, ring, or wipe them remotely. Plus, Remote Help lets IT assist operators in real time, whether the device is in use or unattended.
The Warehouse Associate
Associates often use single- or multi-app kiosk devices. Intune supports customizable hardware buttons, enhancing productivity. For example, mapping a button to Microsoft Teams Walkie Talkie enables instant push-to-talk communication. As Egerton notes:
“Configurable buttons boost efficiency and help workers resolve queries quickly.”
Device restrictions can also display lock screen messages, reminding users where devices belong.
Why It Matters: Seamless Integration and Security
Intune’s integration with OEMConfig apps means new device features are available immediately after OEM updates. This keeps warehouse devices secure, compliant, and perfectly tailored to frontline needs. IT admins gain peace of mind with remote actions and real-time support tools.
In short, Microsoft Intune transforms warehouse device management from a headache into a streamlined, secure experience. It’s a game-changer for logistics and manufacturing environments relying on Android-based industrial devices.
Learn More
Want to explore further? Check out Microsoft’s documentation on enrolling Android devices, using OEMConfig, and running remote actions with Intune.
From the Intune Customer Success articles