The Microsoft Intune Support Team has resolved an issue causing Intune MAM applications to become unresponsive on Samsung SM-G990E devices. The fix is available in the 2310 update (5.0.6017.0) on the Google Play Store – Intune Company Portal.HTML formatted bullet points:
Resolution for Intune MAM Applications Issue on Samsung SM-G990E Devices
Microsoft’s Intune Support Team recently identified and resolved a significant issue affecting Intune MAM applications on Samsung SM-G990E devices. The problem was causing the apps to become unresponsive, which was a major concern for users.
What’s New?
An update has been released to address this issue. The 2310 update (5.0.6017.0), available on the Google Play Store – Intune Company Portal, has successfully resolved the unresponsive apps problem.
“We have resolved this issue of unresponsive apps, and a fix for this issue has been released with the 2310 update (5.0.6017.0) available on the Google Play Store – Intune Company Portal.”
What Was the Issue?
The issue was specifically affecting apps protected by App Protection Policies (also known as MAM – Mobile Application Management) on Samsung SM-G990E devices running the latest Operating System (OS).
Importance of the Update
This update is crucial for users impacted by the unresponsiveness of the apps. To resolve the issue, users are advised to update to the latest version.
“If you’re impacted by this, please update to the latest version to resolve.”
In conclusion, Microsoft’s quick identification and resolution of this issue demonstrate their commitment to providing a seamless user experience. Updating to the latest version ensures the smooth operation of Intune MAM applications on Samsung SM-G990E devices.
From the Intune Customer Success articles