A Forrester study reveals Windows 365 Link boosts productivity by up to 30%, strengthens security, and cuts IT costs, delivering a projected ROI of 195% over six years. Designed for shared workspaces, it simplifies device management and accelerates onboarding, transforming frontline and desk-based work.

Windows 365 Link: Boosting Productivity and Security for Shared Workspaces
What’s New with Windows 365 Link?
Microsoft launched Windows 365 Link in April 2025, designed specifically for shared PC environments. This cloud-powered device simplifies access for frontline and shift-based workers. Unlike traditional shared PCs, Windows 365 Link offers individual logins, enhancing security and compliance. The device is now available in select markets and will expand globally later this year.
Major Updates from Forrester’s Study
A recent Forrester Consulting study highlights significant benefits of Windows 365 Link combined with Windows 365. Organizations saw a projected return on investment (ROI) of up to 195% over six years. This is based on data from 212 respondents and interviews with six IT decision-makers. The study estimates a net present value between $6 million and $4.6 million for a typical organization with 2,000 employees and $4 billion in annual revenue.
Key Financial Benefits
- End-user productivity improved by saving 22%-30% of unproductive time, worth up to $3.3 million.
- Security strengthened through passwordless authentication and no local data storage, saving up to $7 million.
- Hardware costs cut by switching from traditional desktops, saving up to $2 million.
- IT time reduced dramatically, with up to 90% faster provisioning and decommissioning.
- Onboarding accelerated by up to one week, saving valuable time and resources.
Why IT Pros Love Windows 365 Link
IT leaders praise Windows 365 Link for its simplicity and efficiency. One Cloud Endpoint Solutions Lead shared,
“The Windows 365 Link device is very much a no fuss, clean experience. It’s easy for IT, and easy for users.”
Another Head of Workplace Design added,
“Our device setup time went from 5 hours down to 10 to 15 minutes. That’s 60-70% less time for IT.”
What This Means for Your Organization
Windows 365 Link offers a secure, cost-effective, and sustainable solution for shared workspaces. It eliminates local admin rights and supports seamless management via Microsoft Intune. Organizations can expect faster onboarding, reduced hardware expenses, and stronger security—all in a compact device.
Interested in learning more? Check out Forrester’s full study, New Technology: The Projected Total Economic Impact™ of Windows 365 Link, July 2025, and consider deploying Windows 365 Link in your shared work environments.
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