* Summary (300 characters)**: Microsoft 365 Copilot introduces two new sales agents designed to enhance productivity and streamline the sales process. The Sales Agent autonomously qualifies leads and manages customer interactions, while Sales Chat provides actionable insights. Both tools integrate seamlessly with existing CRM systems, empowering teams to close deals faster. **Unique in HTML**:

Revolutionizing Sales with Microsoft 365 Copilot
Microsoft is stepping up its game in sales automation with the introduction of two new agents in Microsoft 365 Copilot. These tools aim to streamline the sales process, enabling teams to close deals faster and more efficiently. Let’s dive into what’s new and what you need to know.
What’s New in Microsoft 365 Copilot
The two new agents, Sales Agent and Sales Chat, are designed to enhance productivity in sales teams. The Sales Agent autonomously converts contacts into qualified leads, ensuring no opportunity is missed. It works tirelessly, researching leads, scheduling meetings, and even closing low-impact sales.
“Our ambition is to empower every employee with a Copilot and transform every business process with agents.”
Major Updates to Sales Processes
Sales Chat is another game-changer. It accelerates the sales cycle by providing actionable insights from CRM data and other sources. With simple prompts, sales reps can quickly gather information, such as identifying at-risk deals or preparing for customer meetings.
Both agents integrate seamlessly with Microsoft Dynamics 365 and Salesforce. This means sales reps can manage their deals without needing to switch between different platforms. As a result, they can focus more on selling and less on administrative tasks.
What’s Important to Know
These agents will be available in public preview starting in May. Companies of all sizes are already leveraging Copilot, with nearly 70% of Fortune 500 firms using it. In the last quarter, over 400,000 custom agents were created using Microsoft Copilot Studio.
“When we layered on Microsoft 365 Copilot, sellers realized 30 minutes of time saved per day, while pipeline generation has increased by 20%.”
Additionally, Microsoft is launching the AI Accelerator for Sales program. This initiative provides organizations with access to AI experts to assist in migrating from legacy CRM systems and personalizing agent outputs.
In conclusion, Microsoft 365 Copilot is set to transform sales processes significantly. By harnessing the power of AI, businesses can optimize their operations and drive revenue growth. Stay tuned for more updates as these tools roll out!
From the Microsoft 365 Blog