1. Microsoft is empowering organizations to harness AI through its advanced Copilot technology, driving innovation and enhancing productivity. With over 100 customer success stories, businesses like Accenture, Access Holdings, and Finastra showcase how Copilots streamline processes, improve engagement, and deliver significant results, illustrating a transformative AI journey.2.

Driving Pragmatic Innovation with Microsoft Copilots
The pace of AI innovation is extraordinary, and Microsoft is at the forefront. By empowering organizations with advanced AI technology, Microsoft is enabling businesses to achieve meaningful results.
What’s New in AI Transformation
Microsoft recently shared over 100 customer stories showcasing how organizations are adopting Copilots to drive AI transformation. These stories illustrate the real progress customers are making in their AI journeys.
“Using our extensive Microsoft technology expertise, our solutions empower clients to fully tap into Microsoft AI capabilities.” — Veit Siegenheim, Global Future of Work Lead at Avanade
Major Updates from Key Customers
Accenture and Avanade have implemented Microsoft 365 Copilot, leading to a 52% increase in work quality among employees. Additionally, 84% of users found Copilot’s suggestions fair and unbiased.
Access Holdings Plc, a Nigerian financial services group, has significantly improved efficiency by integrating Copilot. Tasks that once took eight hours now take only two, showcasing the tool’s transformative potential.
“To inspire everyone to take advantage of AI, we knew we had to integrate AI into the tools people use every day.” — Lanre Bamisebi, Executive Director IT and Digitalization at Access Holdings, Plc
Transforming Local Government Services
The City of Burlington, Ontario, has embraced AI and low-code tools to enhance resident services. In just eight weeks, they developed a custom copilot that streamlined building permit reviews, reducing processing time from 15 weeks to just 5-7 weeks.
Improving Marketing Efficiency
Finastra has transformed its marketing processes by using Microsoft 365 Copilot. The company reduced campaign time-to-market from three months to under one month, significantly enhancing efficiency and effectiveness.
“Copilot makes you more effective because you get better insights, and it makes you more efficient because you can produce results faster.” — Joerg Klueckmann, Head of Corporate Marketing at Finastra
Enhancing Education with AI
Milpark Education in South Africa migrated its infrastructure to Azure, powered by Microsoft Copilot. This shift improved student support efficiency by 50%, demonstrating the impact of AI in education.
Conclusion: The Future of AI in Business
Microsoft’s Copilots are not just tools; they are catalysts for innovation. Organizations that embrace these technologies can achieve remarkable efficiency and effectiveness, leading to transformative business results.
From the The Official Microsoft Blog