Microsoft has unveiled new features in Shared Device Mode (SDM) aimed at enhancing the experience for frontline workers. Key updates include the removal of the Teams First Run Experience on shared devices, making it easier for users to access Teams. Additionally, Microsoft 365 and Outlook apps are now fully supported on Android, alongside refreshed documentation to assist users.2. *:

What’s New in FLW Shared Devices
Microsoft has recently unveiled exciting enhancements to Shared Device Mode (SDM), aimed at improving the experience for frontline workers (FLWs). These updates streamline access to essential tools, particularly Microsoft Teams, on shared devices.
Major Updates in Shared Device Mode
One of the most significant changes is the suppression of the Teams First Run Experience (FRE) on Android and iOS devices. This adjustment reduces the number of clicks needed for FLWs to start using Teams. Consequently, they can focus more on their tasks rather than navigating through unnecessary prompts.
“This update will reduce the number of clicks frontline workers need to take to get started in Teams.”
Additionally, the unified Microsoft 365 app and Outlook app for Android are now generally available in SDM. This expansion allows FLWs to access more Microsoft applications seamlessly on shared devices. Users can refer to the updated links for more details on supported apps.
Refreshed Documentation for Better Guidance
Microsoft has also refreshed its shared device documentation. This comprehensive update aims to provide clearer guidance for both new and experienced users. Accessing the latest information and best practices will empower FLWs to utilize Shared Device Mode effectively.
What’s Important to Know
To take advantage of these updates, users must ensure their Teams version is updated to 2024152402 on Android and 2024121301 on iOS. This step is crucial for experiencing the full benefits of the new features.
“We look forward to seeing how these enhancements will make a difference in your daily operations.”
These updates reflect Microsoft’s ongoing commitment to empowering frontline workers with the best tools and experiences. As the tech landscape evolves, staying updated with these enhancements will be vital for optimizing workflows.
In conclusion, Microsoft’s latest updates to FLW shared devices promise to significantly enhance productivity. Stay tuned for more updates as Microsoft continues to innovate and improve the user experience for frontline workers.
From the Microsoft 365 Blog