Microsoft Resolves Critical Upgrade Issue in March Update for Microsoft Tunnel

****Microsoft has fixed an issue with the Microsoft Tunnel upgrade where the required /tmp/mstunnel directory was missing, causing failures. The fix is included in the March release.-

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Microsoft Tunnel Upgrade Glitch Fixed

The Microsoft Intune Support Team recently addressed a critical issue affecting Microsoft Tunnel upgrades. For tech enthusiasts and IT professionals relying on Microsoft’s secure connectivity solutions, this update is particularly noteworthy.

What Was the Problem?

The glitch involved the accidental deletion of the /tmp/mstunnel directory during system clean-ups, leading to failed upgrades. This directory is crucial for the Microsoft Tunnel’s operation, making its absence a significant hurdle.

Resolution in Sight

Thankfully, the issue has been resolved in the latest March release. The fix ensures that the /tmp/mstunnel directory remains intact during upgrades, preventing the previously encountered upgrade failures.

Important to Know

“We recently discovered an issue for Microsoft Tunnel where the /tmp folder might be cleaned up by the system. This means that the required /tmp/mstunnel folder could be missing from the machine and cause the Microsoft Tunnel upgrade to fail.” – Intune Support Team

This statement highlights the nature of the problem and the inconvenience it caused to users relying on Microsoft Tunnel for secure, remote access connectivity.

Upgrading from Previous Releases

For those upgrading from a release prior to March 14, 2024, it’s crucial to verify the presence of the /tmp/mstunnel directory on your system before proceeding with the upgrade. This step ensures a smooth transition to the latest version without hiccups.

Why This Matters

Microsoft Tunnel plays a pivotal role in enabling secure remote access to organizational resources. The resolution of this issue underscores Microsoft’s commitment to reliability and user satisfaction in their products.

In conclusion, the swift identification and resolution of the /tmp/mstunnel directory deletion issue by the Microsoft Intune Support Team is a testament to their dedication to providing seamless and secure connectivity solutions. With this fix, users can now upgrade their Microsoft Tunnel installations with confidence, knowing that their secure connections will remain uninterrupted.

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Microsoft Tunnel faced a critical issue with missing /tmp/mstunnel directory during upgrades.

The problem was identified as the system cleaning up the /tmp folder, inadvertently removing needed files.

This issue has been successfully resolved in the March update of Microsoft Tunnel.

Users upgrading from versions prior to March 14, 2024, should verify the presence of the /tmp/mstunnel folder.

The resolution ensures smoother upgrades of Microsoft Tunnel moving forward.

From the Intune Customer Success articles

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