Microsoft Teams Admin Center is introducing automated monitoring of meeting quality using rule-based monitoring alerts. These alerts will proactively notify administrators about meeting issues, enhancing the previous manual and reactive tools like Call Analytics, Real-time Telemetry, and the Call Quality Dashboard.
Proactive Monitoring of User’s Meeting Quality in Microsoft Teams Admin Center
As an administrator, maintaining optimal quality for your users is paramount. Microsoft Teams Admin Center offers numerous tools for administrators to investigate call quality issues. However, the use of these tools has been largely manual and reactive.
What’s New?
Microsoft is introducing automated monitoring of meeting quality using rule-based monitoring alerts. This exciting new feature will proactively notify you on specific meeting issues.
“As an administrator, maintaining optimal quality for your users is paramount.”
Major Updates
Until now, tools such as Call Analytics, Real-time Telemetry, and the Call Quality Dashboard were employed in a manual and reactive manner to identify meetings issues. The introduction of automated monitoring alerts is a significant update.
What’s Important to Know?
These proactive alerts will revolutionize the way administrators manage call quality. It will allow for quicker identification and resolution of issues, enhancing user experience.
“Now, we are excited to introduce automated monitoring of meeting quality using rule-based monitoring alerts.”
In conclusion, this update will greatly improve the way administrators manage and maintain the quality of meetings on Microsoft Teams. It’s a major step forward in ensuring optimal user experience.
From the Microsoft Teams Blog
