MS Ai Insider

Boosting Business Performance: The Power of Holistic Employee Listening Strategies in Microsoft Community Hub

Posted by

ailona

–

October 10, 2023

The Microsoft Community Hub discusses the importance of building a holistic listening ecosystem within organizations. This practice involves collecting and responding to employee feedback, prioritizing trust and privacy. An effective strategy fosters a culture of feedback, improving employee engagement and business performance.

Unveiling a Holistic Listening Ecosystem

Microsoft is making strides in fostering a culture of feedback and action-taking. The tech giant is building a holistic listening ecosystem that aims to improve employee engagement and support better business performance.

What’s New?

Microsoft is set to release a new eBook that will delve into this innovative approach. The book will focus on the practice of collecting and responding to employee information and feedback, a practice known as employee listening.

The Importance of Employee Listening

Employee listening is a crucial aspect of any successful organization. It involves channels through which employees express their voice and engage with the organization. The practice is not just about collecting feedback; it’s about responding to it in a way that benefits both the employees and the organization.

Major Updates

Microsoft’s holistic listening strategy is designed to provide a multi-dimensional view of the employee experience. It prioritizes trust and safeguards individual privacy through data anonymization and aggregation.

Why is this Important?

Trust and privacy are paramount in any feedback system. By anonymizing and aggregating data, Microsoft ensures that individuals’ privacy is protected while still gaining valuable insights from the feedback.

“Employee listening is the practice of collecting and responding to employee information and feedback through channels by which employees express their voice and engage with the organization.”

“An effective holistic listening strategy provides a multi-dimensional view of the employee experience by fostering a culture of feedback and action taking to improve employee engagement and support better business performance.”

In conclusion, Microsoft’s holistic listening ecosystem is a game-changer. It’s a strategy that not only values feedback but also acts on it, fostering a culture of trust and engagement.

Employee listening is the practice of collecting and responding to employee feedback.

It focuses on mutual benefits for both employees and the organization.

Prioritizes trust and safeguards individual privacy through data anonymization and aggregation.

An effective holistic listening strategy fosters a culture of feedback and action taking.

Such a strategy can improve employee engagement and support better business performance.

From the Microsoft Viva Blog