Driving Cultural Transformation in Tech: Insights from Ericsson and LSEG Leaders

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Explore culture transformation from Ericsson and LSEG shared at a Microsoft Community Hub event. Key speakers included Gabriele Metz from Ericsson and David Littlechild from LSEG, discussing the role of senior leadership and employee involvement in cultural change.

Culture Transformation Insights from Ericsson and LSEG

Recently, a live event focused on culture transformation brought together Gabriele Metz, Global Head of Leadership Transformation at Ericsson, and David Littlechild, Director of Employee Listening at London Stock Exchange Group (LSEG).

Senior Leadership Support and Employee Involvement

One of the key takeaways from the event was the role of senior leadership and employee involvement in driving cultural change. Gabi emphasized the importance of these two elements in successful culture transformation.

“The importance of senior leadership support and employee involvement in driving cultural change cannot be overstated.”

Impact on Customer Experience, Employee Experience, and Innovation

Another focal point of the discussion was how culture impacts various aspects of an organization. Gabi shared insights on how culture transformation has influenced Ericsson’s customer experience, employee experience, and innovation.

“Culture transformation has significantly impacted Ericsson’s customer experience, employee experience, and innovation.”

What’s New and Important to Know?

Understanding the role of culture in an organization’s success is crucial for any -savvy audience. The insights shared by Gabi and David provide valuable tips, tricks, and learnings for those looking to drive culture transformation in their own organizations.

Major Updates

Stay tuned to the Microsoft Community Hub for more insights and updates on culture transformation. The hub provides a platform for sharing best practices and the latest news on various topics, including culture transformation.

Remember, culture transformation is not a one-time event, but a continuous journey. Embrace the change and drive your organization towards success.

  • Event held on August 31st on Culture Transformation: Tips, Tricks, and Learnings.
  • Speakers included Gabriele Metz, Global Head of Leadership Transformation at Ericsson, and David Littlechild, Director of Employee Listening at London Stock Exchange Group.
  • Discussion on the importance of senior leadership support in driving cultural change.
  • Emphasis on employee involvement in the process of cultural transformation.
  • Insights on how culture has impacted Ericsson’s customer experience, employee experience, and innovation.
  • From the Microsoft Viva Blog



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