Microsoft and Epic are expanding their AI collaboration to enhance the impact of generative AI in healthcare. The initiative aims to address pressing issues like workforce burnout and staffing shortages. It combines Microsoft’s cloud and AI technologies with Epic’s deep understanding of healthcare to develop solutions for critical needs. The collaboration will integrate AI technologies across Epic’s EHR ecosystem to improve patient care, operational efficiency, and healthcare experiences.

Microsoft and Epic Amplify AI Collaboration in Healthcare
Microsoft and Epic are expanding their partnership to accelerate the impact of generative AI in healthcare, addressing the industry’s most pressing needs.
Bringing AI to Healthcare at Scale
Together, Microsoft’s large-scale cloud and AI technologies and Epic’s deep understanding of healthcare and clinical workflows are being used to address many current issues affecting clinicians. The expansion of this strategic initiative aims to integrate conversational, ambient, and generative AI technologies across the Epic electronic health record (EHR) ecosystem.
“Today, we are announcing the expansion of our strategic initiative to bring AI to healthcare at scale.”
Enhancing Clinician Productivity
One of the key updates includes enhancing clinician productivity with note summarization and embedded ambient clinical documentation. The new solutions aim to increase clinical efficiency for physicians and nurses, helping them become more productive in their daily clinical workflow.
Driving Administrative Efficiencies
Generative AI is also being used to drive administrative efficiencies through the reduction in manual, labor-intensive processes. For instance, an AI-powered solution will provide medical coding staff with suggestions based on clinical documentation in the EHR to improve accuracy.
“Generative AI can meaningfully improve efficiency.”
Overall, this collaboration aims to enhance patient care, increase operational efficiency, improve healthcare experiences, and support the financial integrity of health systems globally.
From the The Official Microsoft Blog