Boosting Healthcare Efficiency: Microsoft and Epic’s AI Collaboration for Enhanced Patient Care and Operational Productivity

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Microsoft and Epic are expanding their AI collaboration to enhance the impact of generative AI in healthcare. The initiative aims to address pressing issues like workforce burnout and staffing shortages. It combines Microsoft’s cloud and AI technologies Epic’s deep understanding of healthcare to develop solutions for critical needs. The collaboration will integrate AI technologies across Epic’s EHR ecosystem to improve patient , operational efficiency, and healthcare experiences.

Microsoft and Epic Amplify AI Collaboration in Healthcare

Microsoft and Epic are expanding their partnership to accelerate the impact of generative AI in healthcare, addressing the industry’s most pressing needs.

Bringing AI to Healthcare at Scale

Together, Microsoft’s large-scale cloud and AI technologies and Epic’s deep understanding of healthcare and clinical workflows are being used to address many current issues affecting clinicians. The expansion of this strategic initiative aims to integrate conversational, ambient, and generative AI technologies across the Epic electronic health record (EHR) ecosystem.

“Today, we are announcing the expansion of our strategic initiative to bring AI to healthcare at scale.”

Enhancing Clinician Productivity

One of the key updates includes enhancing clinician productivity with note summarization and embedded ambient clinical documentation. The new solutions aim to increase clinical efficiency for physicians and nurses, helping them become more productive in their daily clinical workflow.

Driving Administrative Efficiencies

Generative AI is also being used to drive administrative efficiencies through the reduction in manual, labor-intensive processes. For instance, an AI-powered solution will provide medical coding staff with suggestions based on clinical documentation in the EHR to improve accuracy.

“Generative AI can meaningfully improve efficiency.”

Overall, this collaboration aims to enhance patient care, increase operational efficiency, improve healthcare experiences, and support the financial integrity of health systems globally.

  • Microsoft and Epic are working together to deploy dozens of copilot solutions that the potential value of Microsoft Cloud and AI technologies.
  • The initiative aims to enhance clinician productivity with note summarization and embedded ambient clinical documentation.
  • AI-powered solutions will help support faster documentation through suggested text and rapid review with in-context summaries.
  • The collaboration will leverage Nuance’s Dragon Ambient eXperience (DAX) technology to enhance a seamless workflow experience for users.
  • Generative AI will be used to drive administrative efficiencies through reduction in manual, labor-intensive processes like revenue cycle management.
  • From the The Official Microsoft Blog



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