Microsoft Intune is introducing new features to simplify device management for frontline workers. These include increased control, more device options, and easier solutions to endpoint issues. This includes a preview of Remote Help for Android, support for PICO devices, and general availability of Zebra Lifeguard OTA integration and shared device mode support for Microsoft 365.

Empowering Frontline Workers with Intune

Microsoft Intune is revolutionizing the way frontline workers (FLW) interact with their devices. The platform is introducing new features to simplify IT management, offer greater control and choice, and provide easy solutions for endpoint issues.

What’s New?

The latest updates include the preview of Remote Help for Android, support for PICO Neo3 Pro/Pro Eye and PICO 4 Enterprise, the general availability of Zebra Lifeguard Over the Air (OTA) integration with Intune, and the general availability of shared device mode support for Microsoft 365.

Remote Help for Android

With the preview of Remote Help for Android, IT can now assist FLWs remotely, reducing downtime and increasing productivity.

Support for PICO Devices

Intune now supports PICO Neo3 Pro/Pro Eye and PICO 4 Enterprise, expanding device choice for FLWs.

Zebra Lifeguard OTA Integration

The Zebra Lifeguard OTA integration with Intune is now generally available, providing more control over device updates and security.

Shared Device Mode Support

Intune’s shared device mode support for Microsoft 365 is now generally available, allowing multiple users to securely access a single device.

Why It Matters

These updates simplify device management, offer more control and choice, and provide easy solutions for endpoint issues, empowering FLWs to work more efficiently.

“To reduce the complexity for IT managing the expanding device ecosystem used by frontline workers (FLW), Microsoft Intune is introducing new capabilities.”

“Today we’re announcing the preview of Remote Help for Android, support for PICO Neo3 Pro/Pro Eye and PICO 4 Enterprise, the general availability of Zebra Lifeguard Over the Air (OTA) integration with Intune and the general availability of shared device mode support for Microsoft 365.”

With these new features, Intune continues to empower frontline workers, enabling them to get their devices to work for them.

Introduction of new capabilities in Microsoft Intune for better device management.

Preview of Remote Help for Android to resolve endpoint issues.

Support for PICO Neo3 Pro/Pro Eye and PICO 4 Enterprise devices.

General availability of Zebra Lifeguard Over the Air (OTA) integration with Intune.

Shared device mode support for Microsoft 365 now generally available.

From the Microsoft Intune Blog

---