Boost Employee Productivity with AI-Powered Moveworks on Microsoft Teams

AI is helping to reduce employees’ workloads and improve productivity. Moveworks on Microsoft Teams is a next-generation bot that uses conversational AI to automate common enterprise tasks, freeing up staff to focus on high-value work. It has earned dozens of Fortune 500 customers and saved countless hours of employee time.

How AI in Microsoft Teams and Moveworks boosts productivity

The groundbreaking capability of AI has arrived, and it may be just in time, according to the new Work Trend Index Annual Report from Microsoft. The study reveals that 64 percent of employees are struggling under the weight of work. With the exponential influx of emails, meetings, and notifications, 70 percent are eager for AI to help relieve their heavy workloads so they can focus on more meaningful work.

Weave AI into the flow of work in Teams to increase employee productivity

Moveworks on Microsoft Teams, a next-generation bot that can operate within the Teams platform, uses conversational AI to help employees improve productivity by automating common enterprise tasks and workflows. Handling those processes autonomously, often without intervention from human resources (HR) and IT, frees up staff to focus on high-value, transformational work for enterprises.

Since launching on Teams about four years ago, Moveworks has earned dozens of Fortune 500 customers by saving countless hours of employee time, making work more efficient, and reducing millions of dollars in IT support costs. Three key strategies helped generate that success.

Three Strategies for Success

Weave AI into the flow of work in Teams to increase employee productivity.
Use notifications within Teams to boost engagement.
Integrate across the Microsoft ecosystem to create rich user experiences.

The Moveworks bot is built on over 200 machine learning and large language models in order to comprehend enterprise context and business jargon in more than 100 languages. In short, employees can get what they need, when they need it, by chatting with Moveworks on Teams as if it were a live agent.

Using Microsoft Teams as a chat interface, Moveworks integrates its bot into the work process to simplify tasks for employees. The bot accesses various enterprise systems such as IT, HR, finance, and facilities management, and displays relevant information, request forms, and more in Teams. This eliminates the need for employees to switch between apps, search for information, or learn new workflows.

“Moveworks is committed to meeting our users where they work, and Microsoft Teams has become that platform. Our customers now expect to be able to accomplish essential tasks without ever having to leave Teams.”
Vaibhav Nivargi, CTO of Moveworks

ISVs can increase app usage and provide greater value to customers by deploying in Teams, meeting them in the flow of work. For Moveworks, that value revolves around enhancing the employee experience and drastically increasing productivity.

Conclusion

AI-powered solutions like Moveworks on Microsoft Teams are helping employees improve productivity and focus on more meaningful work. ISVs can deploy AI-enabled collaborative apps with more impact on the Teams platform by integrating AI into the flow of work, using notifications to boost engagement, and integrating across the Microsoft ecosystem.

Key points from the article:

Weave AI into the flow of work in Teams to increase employee productivity.
Use notifications within Teams to boost engagement.
Integrate across the Microsoft ecosystem to create rich user experiences.
Moveworks bot is built on over 200 machine learning and large language models.
Employees can get what they need, when they need it, by chatting with Moveworks on Teams.

From the Microsoft 365 Blog