Mural, an ISV, has found success in leveraging Microsoft Teams to increase revenue and retain customers. Through Teams, Mural has been able to provide its customers with a seamless experience, as well as access to its services. This article outlines four key strategies that Mural has used to increase revenue and retain customers.
What is Mural?
Mural is a visual collaboration platform that enables teams to work together more effectively. It is designed to help teams brainstorm, plan, and collaborate in real-time.
Microsoft Teams has recently partnered with Mural to provide a new way for Independent Software Vendors (ISVs) to increase revenue and retain customers. This new integration allows ISVs to offer their services directly within Teams, allowing customers to access their services without ever leaving the Teams platform.
The integration of Mural and Teams provides several key benefits for ISVs. It allows ISVs to increase revenue by offering their services directly within Teams, and it also allows them to retain customers by providing a more seamless experience. Additionally, the integration makes it easier for customers to access and use ISV services, which can lead to higher satisfaction and loyalty.
“The integration of Mural and Teams provides ISVs with a great opportunity to increase revenue and retain customers.”
The integration of Mural and Teams is a great opportunity for ISVs to increase revenue and retain customers. By offering their services directly within Teams, ISVs can provide customers with a more seamless experience and increase satisfaction and loyalty. This integration is a win-win for both ISVs and their customers.
Key points from the article:
From the Microsoft 365 Blog