Copilot Cowork is GA, but MSPs should treat it as an operations change, not just another Copilot feature. The work now is permissions, billing controls, agent identity, audit trails, and deciding which client workflows are safe enough for long-running agents.
Microsoft and NVIDIA are turning Windows into an orchestration layer for autonomous AI agents. For MSPs, that means your endpoint policies and client billing models need to account for software that acts independently — with its own compute costs, identity boundaries, and security surface. Three Microsoft developments this week make the trajectory clear.
