Two Intune signals deserve client action this quarter: MDOP is now out of extended support, and Microsoft’s Platform SSO field notes show where Mac rollouts can break. MSPs should inventory legacy MDOP dependencies, prioritize MBAM replacement, and pilot Platform SSO before pushing it broadly.
Copilot Cowork is GA, but MSPs should treat it as an operations change, not just another Copilot feature. The work now is permissions, billing controls, agent identity, audit trails, and deciding which client workflows are safe enough for long-running agents.
Claude Desktop ships with a shared API key in a local config file — no per-user identity, no MFA, no audit trail. For MSPs with regulated clients, that’s a non-starter. Microsoft just published an architecture that routes Claude Desktop through Entra ID and Azure API Management with zero custom backend code. Per-user identity, Conditional Access, auditable, and the config can be pushed via Intune. If your clients are asking for sanctioned AI desktop tools alongside their existing M365 stack, this closes a real governance gap.
Stale files in SharePoint don’t just waste storage—they degrade Copilot’s answers by feeding it outdated content. Microsoft 365 Archive now supports file-level cold storage, and for MSPs, this is both a cost-control play and a Copilot-readiness service hiding in plain sight.
Microsoft and NVIDIA are turning Windows into an orchestration layer for autonomous AI agents. For MSPs, that means your endpoint policies and client billing models need to account for software that acts independently — with its own compute costs, identity boundaries, and security surface. Three Microsoft developments this week make the trajectory clear.
ContraForce leverages Microsoft AI and automation to empower managed service providers (MSPs) with scalable, enterprise-grade cybersecurity. … How ContraForce Uses Microsoft AI to Boost MSP CybersecurityRead more
Microsoft Intune teams up with inforcer and Nerdio to revolutionize multi-tenant management for MSPs. This collaboration … Microsoft Intune Boosts MSP Efficiency with Inforcer and NerdioRead more
