Triglav rolled out Microsoft 365 Copilot to 5,000 employees using 40 peer mentors instead of a centralized IT push. Microsoft also shipped an MRCA diagnostic that validates Teams Premium licenses automatically — no more guessing why features won’t activate. And StopNCII.org hash enforcement is now live on OneDrive, Teams Free, and Xbox, treating AI-generated NCII the same as real images. Three operational shifts MSPs should have on their radar.
