Master Email Communication with Azure Communication Services: A Complete 4-Part Video Guide on Sending, Monitoring, and Real-Time Tracking

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Discover how to master email with Azure Communication Services through a comprehensive four-part video series. Learn to send emails from the portal, programmatically with JavaScript, analyze logs using Azure tools, and track real-time engagement with Event Grid—empowering your communication workflows. Unique :

Getting Started with Email in Azure Communication Services

If you’ve just sent your first email using Azure Communication Services (ACS), congrats! But what’s next? Microsoft has rolled out a comprehensive four-part video series to help you go beyond the basics and build powerful email solutions fast.

What’s New: A Step-by-Step Video Guide

The series covers everything from sending emails in the Azure portal to real-time engagement tracking. Whether you’re crafting notification systems or marketing campaigns, these videos get you up and running quickly.

“We’ve put together a four-part video series that walks through everything from sending your first message to tracking engagement in real time.”

Major Updates: Four Key Videos to Master ACS Email

Send Your First Email Without Code

The first video shows how to send emails directly from the Azure portal—no coding needed. You’ll create an Email Communication resource, pick between an Azure-managed or custom domain, verify your domain, and send your first email (kittens optional!). Using a custom domain unlocks advanced features like engagement tracking.

Programmatic Email Sending with JavaScript

Next, dive into sending emails programmatically using ACS’s JavaScript quickstart SDK. The video guides you through cloning the repo, updating your connection string, sender, and recipient, then running a simple script to send HTML emails in real time.

3. Analyze Email Logs and Telemetry

Understanding your email performance is crucial. This video walks you through setting up Log Analytics in Azure, configuring diagnostic settings, and exploring built-in dashboards. Plus, it covers running custom queries with Kusto Query Language (KQL) to filter bounces, engagement, and delivery status.

4. Real-Time Email Event Tracking with Azure Event Grid

Want instant updates when someone opens your email or clicks a link? This video shows how to deploy the Azure Event Grid Viewer app, create event subscriptions, and watch email events stream live. You can even filter events and automate workflows using Azure Functions or Power Automate.

“If it can react to a webhook, it can react to an email event.”

Why This Matters: Empower Your Email Workflows

Azure Communication Services now offers a robust, end-to-end email solution—from simple sending to advanced real-time tracking and automation. Whether you’re a developer or marketer, these tools help you build smarter email experiences without hassle.

Ready to level up your email game? Check out the videos and documentation to explore all the possibilities with Azure Communication Services email.

  • Choose between Azure-managed or custom domains for flexible email sending options.
  • Send HTML emails programmatically using the official JavaScript quickstart SDK.
  • Set up Log Analytics workspace to monitor email delivery, failures, and user engagement.
  • Use Kusto Query Language (KQL) for deep dive analysis of email performance and issues.
  • Implement real-time email event tracking with Azure Event Grid and automate workflows.
  • From the New blog articles in Microsoft Community Hub



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